PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY

for the website:

www.lux-mentoring.de


Rebecca Wolff

LUX:MENTORING

physical & mental training S.à.r.l.

5a, rue de la Montée

L-8330 Capellen


VAT: LU 35 17 84 56


info@lux-mentoring.lu



Rights Notices


Introduction

In this privacy policy, I outline my approach regarding the data collected from users who access our website at the address:

https://lux-mentoring.lu or provide personal data to us in other ways.


Legal Basis

The processing of your personal data is necessary to fulfill our contractual obligations to you, provide our services to you, protect our legitimate interests, and comply with legal and financial regulatory obligations to which we are subject. By using this website, you consent to the collection, storage, use, disclosure, and other uses of your personal data as described in this privacy policy.

Please read the privacy policy carefully before making decisions.


Bitte lesen Sie sich die Datenschutzbestimmungen sorgfältig durch, bevor Sie Entscheidungen treffen. 


What data is collected?

We collect two types of data and information from users. The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website ("Non-personal Data"). We do not know the identity of the user from whom non-personal data has been collected.

Non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information about software and hardware used on the device (e.g., browser and operating system used on the device, language settings, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g., pages visited, browsing behavior, clicks, actions, etc.).

The second category includes personal data, i.e., data that identifies an individual or can identify an individual through reasonable measures.


Such data includes:
  • Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other data arising from your activity on the website.
  • Contact/Form: You may be asked to provide certain information, such as: first and last name, email address, or address, among other information.

How do we obtain data about you?
  • We obtain your personal data from various sources:
  • You voluntarily provide us with such data, for example, when registering on our website.
  • We obtain such data when you use our website or access our services.
  • We obtain such data from other providers, services, and public records (e.g., data traffic analysis providers).


What data is collected?

We do not share user data with third parties except as described in this privacy policy.


We use data for the following purposes:
  • To communicate with you, schedule appointments, etc.
  • For displaying advertisements within the use of our website (more information under "Advertising")
  • For marketing our websites and products (more information under "Marketing")
  • For statistical and analytical purposes to improve the website

 

  • In addition to the purposes listed in this privacy policy, we may transfer personal data to our trusted external providers for the following reasons, which are located in various jurisdictions worldwide:
  • Hosting and operating our website
  • Storing and processing such data on our behalf
  • Displaying advertisements and assessing the success of our advertising campaigns, retargeting users
  • Providing marketing offers and advertising materials related to our website and services
  • Conducting studies, technical diagnoses, or analyses

 

We may also disclose data if we believe in good faith that it is helpful or appropriate to: (i) comply with applicable laws, regulations, legal proceedings, or government requests; (ii) enforce our policies (including our agreement) and investigate any potential violations thereof; (iii) investigate, prevent, or take action regarding illegal activities or other misconduct, suspicion of fraud, or security issues; (iv) assert or defend our own rights, property, or safety, the safety of our users, your safety, or the safety of others; or (v) collaborate with law enforcement agencies and/or protect intellectual property or other legal claims.


You have the following user rights:
  • Request confirmation of whether and to what extent your personal data is being used and processed, and access the personal data stored about you and request additional information
  • Request a copy of the personal data you voluntarily provided to us in a structured, commonly used, and machine-readable format
  • Request correction of the personal data we have stored about you
  • Request deletion of your personal data
  • Object to the processing of your personal data by us
  • Request restriction of the processing of your personal data by us
  • Submit a complaint to a supervisory authority

 

Please note, however, that these rights are not unrestricted but are subject to our legitimate interests and regulatory requirements. If you wish to exercise any of the rights listed here or require further information, please contact our data protection officer at: info@lux-mentoring.lu


Storage

We store your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. The retention periods depend on the nature of the data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We store records with personal data from customers, documents related to account setup, communications, and other data in accordance with applicable laws and regulations.

We may, at any time and in our sole discretion, correct, complete, or remove incomplete or inaccurate data.


Cookies

We and our trusted partners use cookies and other technologies in our associated services, including when you visit our website or access our services.

 

A "cookie" is a small file unit that a website assigns to your device when you access it. Cookies are very useful and can be used for various purposes. These include smooth page navigation, possible automatic activation of certain features, storing your settings, and quick and easy interaction between you and our services. Cookies are also used to display relevant advertisements to you and compile statistics on your use of our services.

The following types of cookies are used on the website:

 

  • "Session cookies" are used only temporarily during a browsing session to enable normal system usage. These cookies are deleted from your device when the browser is closed.
  • "Persistent cookies" are read only by the website, stored on your computer for a defined period, and not deleted when the browser is closed. Such cookies are used to recognize you on a repeated visit. This allows us, for example, to save your settings for the next login.
  • "Third-party cookies" are placed by other online services that execute content on the displayed page, such as external analytics companies monitoring and analyzing access to our website.

 

Cookies do not contain data that can identify you. Personal data that we store about you may be linked by us with data stored in cookies and data accessed from cookies. Instructions for removing these cookies are available in the device settings. Please note that disabling cookies may cause some features of our website to not function properly and may restrict your online experience.

 

We also use the tool "Google Analytics" to collect data about your usage of the website. Google Analytics, for example, records how often the website is accessed, which pages are visited during a visit, and so on. We use Google Analytics data solely to enhance our website and services. Google Analytics records the IP address assigned to you on the day of your website visit, but not your name or any other identifiable data. We do not merge the collected Google Analytics data with personal data. The possibilities for Google to use and disclose the data collected by Google Analytics about your visits to this website are subject to the terms of use of Google Analytics and Google's privacy policy.


Data Collection by Third Parties

This policy only addresses the use and disclosure of data that we collect from you. If you publish data on other websites or disclose it to third parties on the internet, different provisions may apply. Therefore, always carefully review the terms and conditions and privacy policies when disclosing data.

 

These privacy policies do not apply to business practices of companies not owned or controlled by us, or to individuals other than our employees and staff, including third parties to whom we disclose data as described in these privacy policies.


How We Protect Your Data

We implement security measures on the website with great care to protect your data. We use industry-standard procedures and policies to ensure the protection of collected and stored data, and to prevent unauthorized use of such data. Additionally, we require third parties to adhere to similar security requirements as outlined in these privacy policies. While we take reasonable steps to protect data, we cannot be held responsible for actions of those who have gained unauthorized access to our website or who misuse it, and we do not provide any express or implied guarantee that we can prevent such access.


Transferring Data Outside the European Economic Area

Note that some recipients may not be located within the European Economic Area. In such cases, we will only transfer your data to countries approved by the European Commission with adequate data protection levels, or ensure adequate data protection levels through a legal agreement.


Advertising

When you access our website, we may display ads using ad technology from third-party providers. This technology uses your usage data of the services for ad placement (e.g., by placing third-party cookies in your web browser). You can opt out of numerous third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). Information on the practices of NAI and DAA members, your options regarding the use of such data by these companies, and how to opt out of third-party ad networks operated by NAI and DAA members can be found on their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/. Please note that even after opting out of receiving our marketing emails, you may continue to receive emails containing important information that do not include an unsubscribe option. This includes maintenance notifications or administrative notices.


Company Transactions

We may disclose data in the event of a corporate transaction (e.g., sale of substantial business assets, merger, consolidation, or asset sale). In the event of such a case, the acquirer or relevant company will assume the rights and obligations outlined in this privacy policy.


Minors

Protecting children's data is particularly important, especially in the online realm. The website is not designed for or directed at children. The use of our services by minors is only permitted with prior consent or authorization from a parent or legal guardian. We do not knowingly collect personal data from minors. If a parent or legal guardian becomes aware that their child has provided us with personal data without their consent, they can contact us at r.wolff@lux-mentoring.de.


Updates or Changes to these Privacy Policies

We reserve the right to change or review these privacy policies from time to time. You can find the date of the current version under "Last Modified." Your continued use of the platform after the announcement of such changes on our website constitutes your consent to such changes to the privacy policies and constitutes your agreement to be bound by the amended terms.


How to Reach Us

For general questions about the website, the data we collect about you, or the use of this data, please contact us at r.wolff@lux-mentoring.de


Rebecca Wolff

LUX:MENTORING

physical & mental training S.à.r.l.

5a, rue de la Montée

L-8330 Capellen

VAT: LU 35 17 84 56

Stand, letzte Änderung:01.04.2024